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The Benchmade Community Forums Discussion Product Reviews Unbelievable Warranty Repair Topic ClosedGo | New | Find | Notify | Tools |
| Unbelievable Warranty Repair | Login/Join |
Forumite |
Sent in my left hand 800 AFCK for new bushings,lock adjustment and sharpening.They received it Monday,was in the mail Tuesday,got it Friday.The liners were replaced,large pillars,new bushings,and a new blade with the balisong logo and ats34 stamp.Did not know they still had any.It is smoother than my 806 m4.What more can be said.Just fantastic service!!   | ||
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"CKN" |
Outstanding It's good to hear the positive stories, too often it seems we only hear the negative.Boomerangs 'n Butterflies: An Osborne Alliance | Member #960 | |||
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| <Chang> |
That's really good news Stephen. Glad to hear it. | ||
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"Non nobis Domine" |
Nice Customer Service story, and FAST turnaround. Congrats! 350, 520, 525, 525BK-1101, 530, 580-1102, 580 Proto, 583-1, 585-1, 710-1, 710-2, 710D2, 710HS, 722, 732, 740, 740 Proto, 741, 745, 746, 746-1201, 750, 790, 800, 800HS, 805-1101, 812, 830, 831, 835HS, 840, 845, 890, 905, 907D2, 910, 910SCG, 912D2, 913D2, 12400 Proto, 12410, 14205, 14210, 40022-100. Charter Member #7 - Lum Lunatics. Boomerangs 'n Butterflies: An Osborne Alliance | Member #585 | |||
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Forumite  |
Great customer service or even merely good CS is how it should be. It inspires confidence and builds trust. Glad you had such a good experience.  | |||
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Forumite  |
wow, that is impressive! | |||
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Scary-Sharp  |
Congrats on your great CS experience, I do had a good experience with them regarding my 710.. Its customer serivce like BM that keeps people like me a customer for life.. _________________________ Charter Member #3 Lum Lunatics : Ship's Sniper Member of "The Society for the Preservation of The AFCK" | |||
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Power Forumite  |
Yep. And half the time they won't even take payment for crap I broke and is not their fault. I trust BM. | |||
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Scary-Sharp  |
I just wish I could send my knives back for warranty repair. But after being told by Australian Customs that any knife that will flick open using gravity is deemed a flick/gravity knife. I am too scared to ship to the USA and hope to get them back. So far Australian Customs have 11 Gold and LE knives 2 x 745-81;1 x 690DMCFP: 1x 635-81 2 x 941-81 now I'm getting depressed. I have to fight in court to get them back. But yes Benchmade warranty service is the best in the world. IMHO | |||
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"I WANT THAT KNIFE " |
sorry john,but i would still like to see your country......... <--------------------<<<< >>>>--------------------> DO NOT TRUST YOUR LIFE TO A POS CHARTER MEMBER #1 LUM LUNATICS | |||
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Topic Closed The Benchmade Community Forums Discussion Product Reviews Unbelievable Warranty Repair
